Microsoft Visual C ++ Runtime Error!

[cgrilli]

Hi I just installed DVD neXt COPY XPress V2.7.8.2 on my Windows Vista Business PC and I get a windows that states Microsoft Visual C ++ Runtime Error!

Has anybody seen this / how do you resolve this?

Thank you,
Chris

[McstylisT]

Hi there. :rolleyes

Is this the very first time you have installed next copy on this computer system. ??
The reason i ask is many have upgraded to this version from an older version and experienced similar problems. This was due to not doing a clean install. A clean install means completely un-installing the program and then doing a manual search and delete anything else that is left over. Download a program called Cleaner ( google it , 100% free ) and run it. Then reboot. Then proceed to re-install DNC and it should work. Some of the older files were conflicting with the new version ones and creating all kind or runtime errors. The only way to correct them is remove everything thoroughly then re-install.

But this was for the users that previously had DNC installed. If you never then its another issue.

I am not using Visa myself so cannot help to the depth some members can.

McT :speak_cool:

[Charlie]

32 bit or 64 bit? I did clean installs when I was testing this to ensure all is well. Do you have all the MS updates excluding the language packs of course?

[Microburn]

please try another movie I have sometimes gotten this error if the disc was really dirty or scratched.

[cgrilli]

I'm using the 32 bit version. This is a fresh install on this machine, it never had any version of DNC installed. All MS updates have been installed. TX

[Microburn]

I'm using the 32 bit version. This is a fresh install on this machine, it never had any version of DNC installed. All MS updates have been installed. TX

I assume you have tried a couplle different movies can you tell me please exactly when you get the runtime error like just opening the program or putting a dvd into your dvd burner to read or at the burn phaze ect. and what do you have on your system for software the complete list please.

Thank You!!:)

[Charlie]

OK try this.....

Right click on the DNC icon

Select properties

Click advance

Make sure run as admin is tick ( a check mark )

Now click compatibility

Make sure run as admin is ticked too ( a check mark )

Now try to run there will be a UAC pop up window click allow and try to copy again.

[cgrilli]

OK, tried both same issue. I even tried Windods XP compatability mode. No Good. Anything else? TX

[Charlie]

OK, tried both same issue. I even tried Windods XP compatability mode. No Good. Anything else? TX

I run Window Vista Ultimate and it has a few more quirks than business so follow this to the "T" as I tested DNC Xpress on my machine and it works flawlessly.

If you skip or do these steps not in this order you may not end up doing a clean install so follow these step closely as this has helped everyone that had any issues.

Try this :

Turn off any antivirus and firewall program!!!!!

1. Before installing an update please make sure you have your serial# written down.

2. Go to add or remove programs and uninstall dvdnextcopy and reboot. Do not save your profile and registry information.


3. Click on start click on search enter dvdnextcopy and hit search any leftovers delete them.

4. Reboot.

5. Run ccleaner you can download that below.
Download CCleaner 1.41.544 - filehippo.com (http://www.filehippo.com/download/751ed68330a1fa7712035248d9aebaab/download/)


6. Download and install the latest version make sure your antvirus programs are shut off while doing this.


7. Enter your serial # and register and reboot now you should be all set.

When you do a clean install also make sure your anti virus and firewall is off.

Credit to Microburn for this how to.

[lsawell]

I have done at least 5 clean installs and have consistantly come up with this runtime error, but it occured during the last part of the ingest (copy-to-hard drive) process. After a few emails to support I gave up completely. It was a shame too because for almost two years the older versions worked flawlessly. Then about two months ago it started to sputter, having to attempt a copy two or three times before I got results. Then after a week, the dreded C++ runtime errors flag starting poping up "THIS PROGRAM HAS STOPPED AT AN UNUASUAL POINT" PLEASE CONTACT YOUR PROGRAM SUPPORT DESK"

[ReadMeToo]

Charlie , I think I gave you or I posted the HotFIX link for this error.

[Microburn]

I have done at least 5 clean installs and have consistantly come up with this runtime error, but it occured during the last part of the ingest (copy-to-hard drive) process. After a few emails to support I gave up completely. It was a shame too because for almost two years the older versions worked flawlessly. Then about two months ago it started to sputter, having to attempt a copy two or three times before I got results. Then after a week, the dreded C++ runtime errors flag starting poping up "THIS PROGRAM HAS STOPPED AT AN UNUASUAL POINT" PLEASE CONTACT YOUR PROGRAM SUPPORT DESK"

see post 49 and 50 and see if that will cure your problem with the run time error!!

Problems with Sweet Land - Page 5 - DVD neXt COPY Support Forum (http://dvdnextcopynews.com/showthread.php?t=1689&page=5&highlight=hotfix)

[ReadMeToo]

You might want to go here and read this.

You receive a "This application has requested the Runtime to terminate it in an unusual way" error message when you run a custom Microsoft Visual C++ 6.0 program in Windows XP (http://support.microsoft.com/kb/884538)

I noticed another thread on C++ error this might just be the fix

Cleaning the registry with a Hi quality Reg cleaner may do the trick along with a defrag right after a clean reg..

I recommend Registry First Aid Ver 6 " this proggy is very powerful but it does back up everything it does.



What tool bars are you running; yahoo, Google,msn?

try turning them off .

All my data come back to this answer for the run time error

"This application has requested the Runtime to terminate it in an unusual way. Please contact the application support team for more informtion".

A C++ runtime error

This is a message one gets from COM Addins that are encountering or causing a problem that causes the host (program) to crash. It's not really possible to say much more... The is some tool or other installed that's interfering, but it's not possible to determine the cause at this remove.<!-- / message --><!-- sig -->
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