Router Help

[Ralph]

Hi, some how my wife notebook is unable to connect to my router network that we have with SBS dsl. Have tried everything that I can think of, restoring to a previous period etc. it seems that it calls for a password to connect and God knows what that password is, could it be the router name, will try that to see what happens.

Any ideas will be appreciated.

[Smduff]

it's probally asking for the wep key you put in when you set up your router.

[Charlie]

Linksys? Ralph?

[ReadMeToo]

Ralph what kind of router an modem
make
model
who supplied,

if SBC supplied call there tech support this should have first place of contact

they will walk you through.

[Charlie]

He's on AOL I know that much ReadMeToo.

[ReadMeToo]

Aol an SBC no way MA Bell would roll over .

[Ralph]

Thnaks, for the replies, will follow up on them on Sunday.

[Ralph]

Forget Ma Bell, Papa Bell pay's the bills:). Have tried everything that you guy's suggested to no avail, by the way if I was to call SBC as long as I have one hook up, they will not help. though that Charlie suggestion would do, but no way. Rats have had this problem before and solved it, now, who knows.

[Charlie]

What brand is the Router?

[ReadMeToo]

Ralph what kind of router yours or provided

[ReadMeToo]

Ralph no matter what model try this.

before you power down call to see if there is a driver/software update if not proceed .

Now power down your system when it has completely shut down.

now unplug the power from the modem /router

now power your system back up

when it has rebooted completely
plug your modem - router if they are combined

if have two units plug modern in first wait till all light are showing about 60 sec

then plug in router . all should come back up

if not
call Ma bell thats what there getting paid for Ralph
their knuckle dragin techs get 45 and hr to fix this by remote

all the system restores on the planet will not reset a network

[Ralph]

The router is a SBC brand or model "2Wire".

[ReadMeToo]

So this is a wireless Modem/router combo

[Ralph]

Router only.

[ReadMeToo]

Ralph now I'm confused there are two kinds of equipment here combined wired and wireless

Modem connects to dsl <<<< is this one wireless being its a SBC 2wire

router connects network <<<< is this wireless and what is it.

If they are one , go back and follow my instructions on all computers , should work.

My self I would go buy my own Modem with a separate router ," Google 2wire modems"
will supprise you of you will find." PS3's will kill them

But again when you decide to get your own ,then all you then need to do is call SBC and give them the MAC addresses on both .

[Ralph]

Read, I see that you are really putting your thoughts on this, do appreciate it your help, like previously stated will try your assumption as soon as I get done downloading a file.

Will also do some search on this on the web myself, as the saying goes If I did it once I can do it again, HOPE.:thinking:

[ReadMeToo]

Ralph if you do the reset procedures above it should work. There should be a reset button on the modem itself .well knowing Ma bell there may not be LOL

[Charlie]

If not unplug it and watch the clock for 30 seconds this gives the modem time to reset itself.

[Ralph]

Thanks for the help, decided to do it the easy way and called SBC and was lucky to get a local guy, within 2 minutes I was up and running. Have a tendency to try to figure things out myself and sometimes that does not work smoothly.:giggle:

[ReadMeToo]

:yes::dancing_b04:Way to go Ralph

Now tell us Ralph, what was it,

[Tony]

RALPH!!:joking

[Ralph]

Somehow the right router or name of the router was not showing up on the network connection and other were. The rep asked for my router name and serial number and within seconds had a network connection on my wifes computer with my last name as the router name and then gave me my new key code, this time I wrote it down. It sounds if he can do that he can hack my notebook?

Strange things happens alway's listen to Aol XM radio its free and today could not connect and checked the volume controll on my PC and the main Volume was muted, God know how that happened? Guess just mysteries unsolved:joking

[ReadMeToo]

Ralph you used the A-O-L word nasty bad hissssssss