Stops at burning

[figment41]

I have been able to copy a couple of dvds with out a problem, now after it copies and I click on burn it stops at 0.006 when it is buffering. let it set for 20 mins and it still does nothing. Using external writer HP dvd 300e and maxell dvd+r. Why did it do some without issues.

[Tony]

I have been able to copy a couple of dvds with out a problem, now after it copies and I click on burn it stops at 0.006 when it is buffering. let it set for 20 mins and it still does nothing. Using external writer HP dvd 300e and maxell dvd+r. Why did it do some without issues.

do this please go do a serach for dvdnextcopy include hidden folders find the temperory working folder and delete all files from within the folder DO NOT DELETE the folder itself and retry please.

[figment41]

Thanks Tony it burned it. Will be back if I need more help. Been reading alot of the other post and found them usefull also.
Mike

[ReadMeToo]

We aim to please

[figment41]

Need some help again, Was able to copy 12 movies then did use the computer for awhile. First it gave me a runtime error, Saw posting on that and reinstalled DNC. Now I am getting this problem with not burning, stopping st 0.06 again. I have checked and delete files in temp file.

[chinch]

clean that original disk and try it again!

[figment41]

Ok Did that, NOW I got a Runtime error
Microsoft Visual C++ Runtime Libary
Runtime ERROR
ProgramC:\ProgramFile\DVDnextCopy2\DVDnestCopy2.ex e
UGGGGG!!!!

[Charlie]

Ok Did that, NOW I got a Runtime error
Microsoft Visual C++ Runtime Libary
Runtime ERROR
ProgramC:\ProgramFile\DVDnextCopy2\DVDnestCopy2.ex e
UGGGGG!!!!

Runtime errors can be from various things. ReadMeToo is our expert on getting this solved but for the meantime try this.

Check and see if your player has the latest firmware, check for scratches on the DVD might give it a good cleaning as well and try again. Also try ripping it with a different drive and saving it to the hard drive then start again to burn that project if that went well.

[figment41]

I tried to follow some links on firmware. It looks like it is not an easy process for a novist, or am I not in the right spots. Did Google search. Unable to realy find out anything about the lastest for HP 300e. I don't understand.

[Charlie]

Download VSO Inspector then install it there is a way to check firmware on that.

vso inspector CD and DVD scanning reporting tool test if your media is read error free (http://www.vso-software.fr/products/inspector/inspector.php)

[Charlie]

Ok Did that, NOW I got a Runtime error
Microsoft Visual C++ Runtime Libary
Runtime ERROR
ProgramC:\ProgramFile\DVDnextCopy2\DVDnestCopy2.ex e
UGGGGG!!!!

Try this:

THE FIX for run time error

RunTime Error : Program: C:\program files\dvdnextcopy2\dvdnextcopy2.exe
Start > Programs > Accessories> Command Prompt (right click.. run as Administrator)

a black box will appear ... then type

SFC / scannow (enter)


(works in both XP and Vista as long as you have Admin rights.)

This will do a check to make sure your system files are the correct versions
This can sometimes sort out problems like these.

Thanks to ReadMeToo for the info.

[ReadMeToo]

Run Time Error Fix.I posted a good read on this subject on my support page below

http://dvdnextcopyjunkie.googlepages.com/runtimeerrors2

But try this below

RunTime Error fix 2: Program: C:\program files\dvdnextcopy2\dvdnextcopy2.exe

Start > Programs > Accessories> Command Prompt (right click.. run as Administrator)

a black box will appear ... then type

SFC / scannow (enter)


(works in both XP and Vista as long as you have Admin rights.)

This will do a check to make sure your system files are the correct versions
This can sometimes sort out problems like these.

[figment41]

Got it downloaded and updated. Runtime error again.

[ReadMeToo]

How did we just do this Charlie .

But the link for the support read is in my post for the fix why the error occurs

[Charlie]

I assumed you wanted me to post it so that's why I did giving you credit. :)

[ReadMeToo]

LOL we b good , ok

figment41
please read the info to my supporot info page on this subject on what can cause this issue, since everyone systems are set up differently , it would be really hard for me to pin point the problem but if you read thru the info it will help.

http://dvdnextcopyjunkie.googlepages.com/runtimeerrors2

[figment41]

This a computer that was sold off surplus from corp that I use to work for and it is asking for the Windows XP pro disk.

[ReadMeToo]

What kind of system make an model. may be able to find a driver disk set up.

[figment41]

Dell Pent 4, XP pro version 2002, SP 2 Not sure where to get more info

[Charlie]

Deminsion or what? Also post the dell Express Service Code.

[Tony]

Deminsion or what? Also post the dell Express Service Code.

would belarc advisor help Charlie?

[Charlie]

Not really sure on this one to be honest. If he posts the express code this will help ReadMeToo get the exact info needed for his system. So I think.

[figment41]

Where do I get the code from, Not sure what a deminsion is. Sorry I'm a user friendly software type, not technical. but learning.

[figment41]

Found the Model
OptiPlex 170L

[Charlie]

http://support.dell.com/support/topics/global.aspx/support/my_systems_info/express_service_code?~ck=ln&c=us&l=en&lnki=0&s=gen

Click the link and then click what is a service tag?

From there you can look and write it down to post here.

[Charlie]

Found the Model
OptiPlex 170L

Thanks

http://support.dell.com/support/topics/global.aspx/support/my_systems_info/express_service_code?~ck=ln&c=us&l=en&lnki=0&s=gen

Click the link and then click what is a service tag?

From there you can look and write it down to post here.

We still need this so ReadMeToo can help more.

[figment41]

Service Code
J2ZBB71

[Charlie]

Service Code
J2ZBB71

Thanks for that info. ReadMeToo here is the info and drivers stuff on his PC.

http://www.support.dell.com/support/downloads/devices.aspx?c=us&l=en&s=gen&SystemID=PLX_PNT_P4_CEL_170L&os=WW1&osl=EN

[ReadMeToo]

il try and find the XP pro disk support

[figment41]

Thank you guys for all the help, I do need to get to bed its midnight here, but will check back when I can tommorow

[Charlie]

Yes and let's hope ReadMeToo can indeed get you the recovery disc. He has allot of tools. :)

[ReadMeToo]

Hey the simplest route is to find an ISO of XP pro to load but working on it

[ReadMeToo]

how fast is your connection I can get my hands on an ISO of XP PRO

[figment41]

100 Mbps What is an ISO?

[Smduff]

An ISO image is an archive file (http://en.wikipedia.org/wiki/Archive_file) (a.k.a. disk image (http://en.wikipedia.org/wiki/Disk_image)) of an optical disc (http://en.wikipedia.org/wiki/Optical_disc) using a coventional ISO format that is supported by many software vendors. ISO image files typically have a file extension (http://en.wikipedia.org/wiki/File_extension) of .ISO but Mac OS X (http://en.wikipedia.org/wiki/Mac_OS_X) ISO images often have the extension ".CDR". The name "ISO" is taken from the ISO 9660 (http://en.wikipedia.org/wiki/ISO_9660) file system (http://en.wikipedia.org/wiki/File_system) used with CD-ROM media but the term ISO image can refer to any optical disc image (http://en.wikipedia.org/wiki/Optical_disc_image), even a UDF (http://en.wikipedia.org/wiki/Universal_Disk_Format) image.

[Charlie]

100 Mbps What is an ISO?

Give time for ReadMeToo to pop in he may want to email this to you if he has it which I assume he does.

[ReadMeToo]

Ok I have an entreprise version of XP PRO w/key , just have to fig how to transfer 800 meg file to you then you burn back to DVD then insert just to get driver.

[Charlie]

Use your secure server you use and wait to put it up till he says he is ready. Then it will be deleted in X time?

[Smduff]

good idea Charlie! :Bow:

[Charlie]

Yes helping a user is one thing and they deserve such disc, pirating isn't condoned. :) He most likely will as he has a setup for such.

[figment41]

Not sure what you guys are talking about, but let me know what I need to do. Is this something that can be emailed.

[Charlie]

I'll know more in a few. The link to download will most likely be emailed to you and then there is only X number of days to download it. From there then we can assist you to burn the ISO. Don't worry about giving your email as I can access that for him to email you just state a good time to start would help and give him time to upload the ISO as well. I'll let him take it from here and just provide him with your email if needed.

[figment41]

I am open the rest of the night to try

[Charlie]

Great just stay tuned to this thread for ReadMeToo to reply to you on what will take place as this is his deal to help you. He will explain things as simple as possible too.

[ReadMeToo]

While im here quick question look on your Optiplex case there should be a MS sticker with OS key number on it .

[Charlie]

Do not post this but if you want it is safe to private message ReadMeToo if you want to give him that info he is a safe source.

[figment41]

Not real sure if I have the right number, but I did try to PM and would not let me.

[Charlie]

PM me and I'll forward it to him.

[figment41]

I did twice one wrong one right I hope

[figment41]

Am I do be doing anything now

[Charlie]

You're all set I as well as you must wait for ReadMeToo's reply. :)

[ReadMeToo]

Ok here is how to get your software replaced with official MS XP Pro software call this number.

Telephone
(800) MICROSOFT (642-7676)

Be sure to tell them you damaged your disk and broke it anything dog ate it and you need a replacement you will only have to pay shipping in most cases or a min fee, but this will get you a MS XP Pro disk they will ask you for the key you verified with me .

The more you sound desperate and urgently in need the faster they will get it to you , tell them you are trying to correct a runtime error an need the disk as quick as possible your project for work counts on the fix.

ReadMeToo

Let me know if there is any problem they normally replace with no problem , DO NOT SAY YOU BOUGHT THE MACHINE WITH OUT SOFTWARE.

YOU BROKE IT OK, THEY LIKE DOG CHEWED IT UP!!