Vista running Office Home & Student 2007 issues

[Timmiester]

New Dell Insp. 1625 Laptop, I installed Microsoft Office Home & Student 2007. Word & Power Point works fine, Excel appears to open in wordpad but not readible? Dell help desk can't help without $$$$'s! I am looking at forum's in Microsoft websites, but no help yet. Any ideas would be appreciated.

[Smduff]

Try reinstalling it

[Timmiester]

I have 3x's, I will try again. I am used to Office 2000 myself. I am totally lost viewing 2007 on Microsoft's website. I will try to reinstall and validate activation with each program Word, Excel,Power Point,Access.

Thanks,
Tim

[Smduff]

I believe there is a toll free number you can call MS and have them reset the key over the phone just let them know your having issues installing it, I use the same one and have had no issues to speak of. Maybe something is corrupt or a bad source disc?

[absolute0]

I don't understand this post. Do you mean when you try to open Excel by clicking it's ICON it opens wordpad or when you click on an Excel file it opens in Wordpad?

[ReadMeToo]

What is it trying to do with Student version

Myself I would get rid of it and get the ENTERPISE VER

But I can help with problem but need to know what your trying to do.

[Timmiester]

OK, I have schedules (Sports) emailed to me put together in excel, when I try to open the attachment it has nothing but triangles,squares ect... some words are readible but no other data. I would love to get the version you recommend and most likely will. I loaded this version on my desktop and it works fine thus kinda ruling out the bad disc. I spent almost an hour or more with Dell support only to be told I would have to go to the next level up and it would cost $$$$ for them to help me. This is why I think the laptop (it looks like word pad when I open an attachment) is the issue? I am sorry if this is not clear (my description). I am runing out of times I can load this product on machines.

[Smduff]

just a thought here are these files sent in "open office" instead of microsoft office this will produce the same effect, there some what compatible but not always.

[Timmiester]

I will re-create a file in excel and send it to the laptop and see what happens.

Thanx,
Tim

[Vinman]

just a thought here are these files sent in "open office" instead of microsoft office this will produce the same effect, there some what compatible but not always.
you are correct!:agree:

[ReadMeToo]

see that was easy,

get the driver to translate one to the other

[Timmiester]

RM2 earier said than done, it took a Microsoft tech over an hour with me on the phone to get the program to open in excel. He knew what, but took for ever to meneuver to the where, any how all things in Excel land is flourishing. That just sounds wrong. Thanks for the imput.

Tim

[Smduff]

maybe you could post what they told you for other users to use if it comes up again

[AGJ]

maybe you could post what they told you for other users to use if it comes up again
That a good idea as you never know who will be needing to know a solution to this problem

[ReadMeToo]

What was the program of origin "open office or what" to be converted to MS off student
You just be surprised what can be done in a shorter time right here.

[Timmiester]

Great idea on the post I had planned on doing this. My son was on the phone most of the time with the Microsoft tech. We will put something together and post it. The files where excel 2003 version, not Open Office . Briefly excel was not set to open the files? This is where I need to talk with my son later tonight for more info. I will post the findings asap.

[Timmiester]

RM2 & Mods this is why you are very much appreciated, as your entire field of expertise is. I thank you for your commitment & your knowledge.

Thanx,

Tim

[ReadMeToo]

so it was an office 2003 intercommunication problem

ok

[Timmiester]

Yep!!! Now just to figure put the path of the solution.

Thanks.

[ReadMeToo]

Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats ([Only registered and activated users can see links])

Go here download an install this will prevent a lot of other issues that may arise with Office 2007 with any older plus intercommunication problems.

Microsoft has added the new Office Open XML Formats to the following 2007 Microsoft Office programs:
Microsoft Office Excel 2007
Microsoft Office PowerPoint 2007
Microsoft Office Word 2007

A compatibility pack is available to make sure that you can open and save Office Open XML Formats in earlier versions of Microsoft Office.

To install the Compatibility Pack in Office XP or in Office 2003, update Office, and then install the Compatibility Pack.

If you are running Office 2000, there are no updates that you must install before you install the Compatibility Pack. You can skip Step 1 and continue to Step 2.

Back to the top
Step 1: Visit Microsoft Update
Windows Vista
Visit the following Microsoft Update Web site:
[Only registered and activated users can see links] Update will scan the computer to determine whether Microsoft Windows and other Microsoft programs are up to date.
If Windows or the Microsoft programs on the computer are not up to date, you will be prompted to install the latest updates. Click Install.

You may be prompted for an administrator password or for a confirmation. Type the password, or click Continue.

Windows XP

Visit the following Microsoft Update Web site:
Microsoft Update ([Only registered and activated users can see links])

Click Express. Microsoft Update will scan the computer to determine whether Windows and other Microsoft programs are up to date.
If Windows or the Microsoft programs on the computer are not up to date, you will be prompted to install the latest updates. Click Install Updates.

Back to the top

Step 2: Download the Compatibility Pack

Visit the following Microsoft Web site:
Download details: Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats
([Only registered and activated users can see links])

After the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats Web page opens, click Download.

Back to the top

Step 3: Install the Compatibility Pack

To do this, follow these steps, as appropriate for the version of Windows that you are running.

Windows Vista

Click Run.

You may be prompted for an administrator password or for a confirmation. Type the password, or click Continue.

Click Run when you are prompted to run the software.

Click to select the Click here to accept the Microsoft Software License Terms check box, and then click Continue.

Click OK.

You may be prompted for an administrator password or for a confirmation.

Type the password, or click Continue.

When the Compatibility Pack is installed, click OK.

Windows XP

Click Run two times.

Click to select the Click here to accept the Microsoft Software License Terms check box, and then click Continue.

Click OK.

When the Compatibility Pack is installed, click OK.

Back to the top

Step 4: Visit Microsoft Update again

To verify that you have all of the latest updates to the Compatibility Pack, vist the Microsoft Update Web site again:

[Only registered and activated users can see links] Update will scan the computer to determine whether Microsoft Windows and other Microsoft programs are up to date. If Windows or the Microsoft programs on the computer are up to date, you will not be prompted to install the latest updates.

You can install the compatibility pack on a computer that is running Microsoft Office 2003 programs, Microsoft Office XP programs, or Microsoft Office 2000 programs.

When you install the compatibility pack, you can open, edit, save, and create files in the robust Office Open XML Formats.

This article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print this article first.

[ReadMeToo]

That should fix your problem plus any that should arise in the future with Office 2007 and any older versions

[Charlie]

And if all else fails RMA it to RM2 and he'll fix ya up for free :tounge:

[ReadMeToo]

:lmaocheese::crack:laughter:laughter

[Timmiester]

Downloaded the Pack on my desktop for XP Home.... Again all is well in Excel Land. This was one of the steps the Mic. Tech added to Vista (Laptop).

Thanx

:worship:numberone:yourockThanks1:Thanks1::greatju mping0:splash:

[absolute0]

I was gonna say it sounded to me like the file association wasn't set. I would have suggested checking that first. Simply open any folder, click on Tools at the top, then file types and scroll to the .XLS file type and make sure it says Excel. Sounds easy but often the easy solution is the best.

[Timmiester]

There are those who have no easy solution (me)... lol
Thanks,
Tim

[ReadMeToo]

This service pack ad on Ive had to do more times than I can count doing repairs an rebuilds for my clients, most of the time I can come up with a solution quickly there have been a few that continue to make me more white headed but those I blame MS

Ive seen this one though will need to put it on my tips and tricks and How to site.

Remember Seniors thats why Im here hiding in the back ground to help you at any time.

[Timmiester]

Well APPRECIATED. :Bow::Bow::Bow: Thank you


p.s. I can match grey hairs & "bald" spots with you from just over this one incident. lol